Privacy Policy

1. Overview & Scope

This Privacy Policy explains how Dubai Visa Assistance ("we", "us", or "our") collects, uses, stores, and protects personal data provided by applicants and website visitors. We are committed to maintaining data privacy and handling sensitive travel records responsibly.

2. Information We Collect

When you inquire or request visa assistance, we may collect:

• Full name, date of birth, gender, nationality, and contact details (email, phone number, WhatsApp ID).
• Passport biographical details, expiration dates, and scanned images of your passport and photograph.
• Travel itinerary details, arrival/departure dates, and flight reservation data.
• Communications and correspondence exchanged through WhatsApp, email, or contact forms.

3. Use of Personal Information

Collected data is used strictly for:

• Reviewing your document compliance for UAE visa applications.
• Assisting with form submission to designated visa filing channels.
• Communicating status updates, requirements, or queries regarding your visa request.
• Responding to customer support requests and providing service quotations.

4. Document Handling & Third-Party Disclosure

We do not sell, rent, or lease applicant personal information or passport records to third-party marketers. Data is only shared with authorized visa processing partners or relevant immigration authorities solely for the purpose of fulfilling your requested visa assistance services.

5. Static Website & File Security

Please note that this static frontend website does not permanently store file uploads in a public database. Applicants transmit verified digital files directly through encrypted communication channels (e.g. WhatsApp / secure email) to our authorized visa coordinators.

6. Contact for Privacy Inquiries

If you have any questions about this Privacy Policy or wish to request the deletion of your shared documents after visa completion, please contact our data coordinator at: support@dubaiexpressvisas.com.